CB9991 Terms and Conditions — Full Version

These Terms and Conditions constitute a legally binding agreement between cb9991 and all its users. By using the cb9991 platform, you confirm that you have read, understood, and agreed to abide by these terms. This document may be updated at any time, and you will be notified of any changes via your registered email or a platform notice.

01 General Terms and Conditions

Cb9991 is an internationally licensed online gaming and Sports Betting platform, operated solely for entertainment purposes and committed to promoting responsible gaming.

• Users must be at least 18 years of age to use cb9991. Account registration by minors is strictly prohibited.
• By using this platform, you confirm that online gaming is legal in your jurisdiction.
• Cb9991 reserves the right to suspend or modify any game, market, or service at any time without prior notice.
• Cb9991's decisions are final and binding — cb9991's interpretation shall prevail in the resolution of all disputes.
• Cb9991 is not liable for any abnormal wins or losses resulting from technical errors on the platform.

02 Account Registration & Verification

A valid mobile number and accurate personal information are required to create an account on cb9991. Registering with false details will result in account termination.

• Each person may hold only one cb9991 account — creating multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• KYC (Know Your Customer) verification may require a copy of your National ID, passport, or driving licence.
• KYC verification must be completed before any withdrawal can be processed. Withdrawals may be held until KYC is approved.
• You are responsible for keeping your account password confidential. Report any unauthorized access to your account to cb9991 immediately.
• To update your registered details, please contact cb9991 customer support.

03 Deposit & Payment Policy

Deposits on cb9991 can be made via bKash, Nagad, Rocket, or bank transfer. The minimum deposit amount is ৳500.

• Only use payment methods registered in your own name. Third-party payment methods are not permitted.
• Deposits are usually credited instantly. Bank transfers may take 1–2 business days.
• Cb9991 does not charge any deposit fees. However, your bank or mobile banking provider may apply their own charges.
• To prevent money laundering, cb9991 may require additional verification for large deposits.
• Accounts involved in fraudulent payments or chargebacks will be suspended immediately.

04 Withdrawal Policy

The minimum withdrawal amount on cb9991 is ৳500. The maximum daily withdrawal limit varies by account level.

• Withdrawals via bKash and Nagad are typically processed within 5–15 minutes. Bank transfers may take 1–2 business days.
• Your withdrawal method must match your deposit method — if you deposited via bKash, you must withdraw via bKash.
• Withdrawals above ৳10,000 will not be processed until KYC verification is complete.
• The applicable wagering requirements must be met before bonus funds can be withdrawn.
• Cb9991 reserves the right to hold withdrawal requests for verification if they appear suspicious.

05 Bonus & Promotions Terms

Bonus offers on cb9991 are subject to specific terms and conditions. Each bonus has its own rules, which are detailed on the bonus page.

• The wagering requirement for the welcome bonus is ×5 (you must wager 5 times the bonus amount).
• Bonuses are generally valid for 30 days. If the wagering requirements are not met within this period, the bonus will be forfeited.
• Claiming bonuses more than once from the same person, device, or IP address is strictly prohibited.
• Winnings from free bet bonuses can be withdrawn directly — however, the bonus amount itself cannot be withdrawn.
• Cb9991 reserves the right to modify or cancel any bonus offer at any time.
• Not all games contribute equally toward wagering requirements. Slots generally contribute 100%, while Live Casino games contribute 10%.

06 Betting Rules

Cb9991 has a set of general rules governing Sports Betting and gaming that all users are required to follow.

• Once a bet has been placed, it cannot be changed or cancelled — except where a cash-out option is available.
• Bets placed before an odds change will be settled at the original odds.
• If a match is cancelled or abandoned, the full stake will be refunded.
• Cb9991 reserves the right to void bets placed on clearly incorrect odds (Palpable Error).
• The minimum bet amount is ৳100; maximum bet limits vary by market and event.
• If any selection in a parlay bet is voided, the bet will be recalculated using the remaining selections' odds.

07 Prohibited Activities

The following activities are strictly prohibited on the cb9991 platform and may result in account termination as well as legal action.

• Using the platform for money laundering or processing illegal funds.
• Playing or betting using bots, scripts, or any other automated software.
• Creating multiple accounts to claim bonus benefits (bonus abuse).
• Colluding with other players or engaging in match fixing.
• Registering an account using fake or someone else's information.
• Exploiting any technical vulnerability on the platform.
• Harassing or insulting other users.

08 Account Closure & Suspension

You may close your cb9991 account at any time. Contact customer support and your account will be closed within 48 hours.

• All pending withdrawals will be processed before an account is closed.
• Cb9991 reserves the right to suspend or terminate any account at any time for violations of these rules.
• For self-exclusion, you can lock your account for 6 months, 1 year, or permanently.
• Identity verification is required to reopen a closed account.

09 Responsible Gaming

Cb9991 places responsible gaming at the forefront of everything we do. We are actively committed to ensuring that gaming remains a source of enjoyment — not stress or addiction.

• Each account can set daily, weekly, and monthly deposit limits.
• Cooling-Off Period: You can take a temporary break ranging from 24 hours to 6 weeks.
• Reality Check: You will receive periodic reminders showing how long you have been playing.
• To protect minors, cb9991 encourages the use of parental control software.
• If you're struggling with problem gambling Responsible Play Visit the page.

10 Dispute Resolution

For any dispute or complaint, please contact cb9991 customer support first. We aim to respond within 72 hours.

• If a complaint is not resolved within 30 days of submission, third-party mediation will be arranged.
• In the event of a technical error or fault, cb9991 will make the best decision in the interest of both parties.
• In the event of a betting dispute, log data and server records will serve as the final authority.
• Cb9991 complies with all applicable laws of the Government of Bangladesh.

11 Policy on Changes to Terms

Cb9991 reserves the right to update these Terms and Conditions at any time. You will be notified of any significant changes via your registered email or a platform notice.

• If you continue using the platform within 7 days of a change, you will be considered to have accepted the updated terms.
• If you do not agree to the updated terms, you may request account closure — any remaining balance will be refunded.
• The date of any changes is always updated at the top of this page.

12 Contact

If you have any questions about these Terms & Conditions or need assistance, please get in touch with us.

• Email: support@cb9991.bet
• Live Chat: Click the chat button at the bottom right of the site
• Help Center: Visit the Help Center page
• Time: 24 hours a day, 7 days a week